Privacy Policy

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for you to access our Service.
• Application means the web application provided by the Company, accessible via app.decostaging.ai.
• Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Adloid Technologies Private Limited.
• Country refers to The United States of America.
• Cookies are small files placed on your computer, mobile device or any other device by a website, containing details of your browsing activity.
• Device means any device that can access the Service, such as a computer, smartphone, or tablet.
• Personal Data is any information relating to an identified or identifiable individual.
• Service refers to the Website (decostaging.ai) and the WebApp (app.decostaging.ai).
• Service Provider means any third-party company or individual who processes data on behalf of the Company (e.g., cloud hosting, analytics, payment gateways).
• Usage Data refers to data collected automatically when using the Service (e.g., page visit duration, session activity).
• You means the individual or entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, we may collect personally identifiable information, including but not limited to:

• Email address
• First and last name
• Phone number
• Address (Street, State, Province, ZIP/Postal code, City)
• Payment and billing information (through secure third-party providers)

Usage Data

Usage Data is collected automatically and may include:

• Your Device's IP address
• Browser type and version
• Pages visited, time and date of visit, time spent
• Unique device identifiers and diagnostic data

When accessing via mobile device:

• Mobile device type and ID
• IP address
• Operating system and browser type

Uploaded Content (Images and Project Data)

• Realtors and users may upload property photos for Virtual Staging.
• Uploaded content is stored securely and may be processed to generate AI-based outputs (e.g., staged images, brochures, or ads).
• Images and outputs are retained for as long as your account or project is active, or as required to provide the Service.

Location Data

We may collect location data to support features like region-specific property staging preferences. You can enable or disable this via device/browser settings.

Use of Your Personal Data

The Company may use Personal Data for purposes including:

• To provide and maintain our Service (virtual staging, project management, realtor tools).
• To manage your Account and authentication (email, password, or third-party login via Google/Apple).
• For subscription and payment processing through trusted providers like Stripe and Apple Pay.
• To contact you regarding updates, services, or support.
• To send you promotional content (unless you opt out).
• To improve our Service through analytics and user behavior tracking.
• For business transfers (e.g., merger, acquisition).
• For legal compliance and protection of rights and security.

Sharing and Access to Your Data

We may share your Personal Data in the following circumstances:

With Service Providers

• To monitor and analyze use of the Service.
• For payment processing and subscription management.
• To provide customer support and communication services.

For Business Transfers

During negotiations of, or in connection with, a merger, sale of assets, financing, or acquisition of our business.

With Affiliates and Business Partners

• To offer you integrated or complementary services.
• Affiliates include our parent company, subsidiaries, and joint ventures.

With Other Users

When you share staged images, project links, or public listings through the Service, that content may be visible to other users.

With Enterprise and Team Administrators

If you are part of an Enterprise or Team account:

Your organization's admin may have access to certain data related to your use of the Service, including:

• Credit usage history (e.g., how many staging credits you have consumed).
• Subscription status (e.g., active, expired, reassigned).
• Project activity (e.g., staged images, created projects, shared outputs) for collaboration and management purposes.

• Admins cannot access your personal login credentials or encrypted payment information.
• Access is limited to data necessary for subscription management, billing, and team collaboration.
• Individual user data (e.g., login credentials, personal settings) will be deleted or anonymized upon account closure, but enterprise project data will remain under the admin's control.

With Your Consent

We may share your personal information for any other purpose with your explicit consent.

Retention of Data

• Personal Data is retained only as long as necessary to provide the Service or comply with laws.
• Uploaded content (images/projects) is retained until you delete it, or as required for active projects/subscriptions.
• Usage Data may be retained longer for analytics and security purposes.

Security of Data

We use industry-standard practices (encryption, access controls, secure servers) to protect Personal Data. However, no method of electronic transmission is 100% secure.

Analytics & Tracking

We use:

• Google Analytics and Meta (Facebook) Pixel for usage insights.
• Clevertap / Mixpanel and other third party tools (if implemented) for engagement tracking.

Users may opt out via device/browser settings or Google/Facebook privacy settings.

Payments and Subscriptions

Staging Credits

• The Service currently operates on a credit-based system.
• Each Deco Staging Credit costs $49 and can be purchased directly through the Service.
• Credits are required to run Virtual Staging operations (e.g., staging up to 8 property images per credit).

Discounts and Coupons

• We may provide coupons, referral codes, or promotional offers that reduce the cost of credits or provide additional benefits.
• These discounts are subject to specific terms, including validity periods, eligibility, and redemption limits.

Subscriptions

• In addition to per-credit purchases, we may offer monthly or annual subscription plans.
• Subscription plans will include a fixed number of staging credits per billing cycle.
• Unused credits may expire at the end of the billing cycle unless otherwise stated in the plan terms.
• Subscription payments will be billed automatically unless canceled prior to renewal.

Enterprise and Team Billing

Organizations (e.g., realtor firms, agencies) may purchase credits or subscriptions for multiple team members under a single account.

An organization admin will have the ability to:

• Allocate or reassign credits to team members.
• Purchase additional credits for the team.
• Manage subscription renewals and cancellations.

In case a team member leaves the organization, the admin may reassign remaining credits or subscriptions to another active member, subject to limits defined in the subscription terms.

Enterprise billing accounts may also include custom pricing, volume discounts, or invoicing arrangements, as agreed with the Company.

Payment Processing

• All payments are processed securely through third-party providers such as Stripe or Apple Pay.
• Your payment details are not stored by us but handled by these providers in compliance with their security and privacy policies.

Refunds

• Refunds for credits or subscriptions are handled in accordance with the policies of the relevant payment provider (e.g., Apple App Store, Stripe).
• We do not process refunds directly unless explicitly required by law.

Your Rights (GDPR, CCPA, and Other Laws)

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your Personal Data.
• Object to or restrict certain processing.
• Data portability.
• Withdraw consent (where processing is based on consent).
• Opt out of “sale”/“sharing” (as defined under California law) and of targeted advertising.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at hello@trydeco.ai

Children's Privacy

Our Service is not directed to anyone under 13. We do not knowingly collect data from children.

Third-Party Links

Our Website and WebApp may contain links to third-party websites. We are not responsible for their privacy practices.

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be notified via:

• Email
• Prominent notice on decostaging.ai
• Updated “Last Updated” date

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.